DKSH Group
Jobid=A.0.049
Location: Roermond, NL
Global Business Unit: PM
Job Function: Sales
Requisition Number: 164493
Our Company
DKSH’s purpose is to enrich people’s lives. For nearly 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over 29,000 specialists and produced net sales of CHF 11.1 billion in 2023.
Performance Materials
DKSH Business Unit Performance Materials distributes specialty chemicals and ingredients for food, pharmaceutical, personal care, and various industrial applications. With 53 innovation centers and regulatory support worldwide, DKSH creates cutting-edge formulations that comply with local regulations. With around 1,600 specialists, the Business Unit generated net sales of CHF 1.4 billion in 2023.
Job Summary
Do you have a passion for customer support and sales administration in an international environment? We are looking for a motivated and passionate colleague to join our team in Roermond, in the Netherlands, where you will effectively contribute to our dynamic team and make a real impact.
General Responsibilities
- Order Processing: Accurately enter, verify, and manage customer orders, including pricing, quantities, and delivery details.
- Order Coordination: Collaborate with warehouse and logistics teams for timely fulfillment, track order status, and proactively provide updates to customers.
- Sales Support: Assist with preparing quotes, updating CRM records, and conducting outbound follow-ups to support sales activities.
- Customer Service: Address customer inquiries, resolve complaints, provide product support, and escalate issues when necessary.
- Administrative Tasks: Perform data entry, maintain organized records, and ensure smooth order handling and communication workflows.
Functional Skills and Knowledge
- A Degree in Business Administration or a similar related discipline.
- Proficient in MS Office tools (Excel, Word, PowerPoint).
- Excellent communication skills in Dutch and English, both written and verbal.
- Strong organizational skills and attention to detail.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Customer-oriented with a positive attitude.
- Team player who can work collaboratively with sales and other departments.
- Proactive and willing to learn new skills.
- Prior experience in customer service, order processing, and sales support with SAP knowledge as an added advantage.
Fresh graduates are welcome to apply!
Why It’s Great to Work at DKSH
At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people’s lives. Through the products and services we provide, DKSH positively impacts millions of lives every day. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!
Learn more about working at DKSH: DKSH Careers
#J-18808-Ljbffr
