Jobid=614273983771511065 (0.099)
Position Overview
Are you an experienced retail manager with the knowledge and sensibility of customer service? We are looking for individuals who can drive excellent standards of customer service and lead and work as part of our enthusiastic and dynamic team in our Ralph Lauren store in Roermond.
Essential Duties & Responsibilities
What does being a Ralph Lauren Department Manager involve?
Embrace the Customer service model and drive positive behaviors around the company focus areas
Deliver the business initiatives to support the brand business vision and increase productivity
Lead & develop the team to deliver the RL Selling Culture
Execute the Brand Presentation guidelines to further enhance the RL Selling Culture
Exceed sales and profitability targets
Deliver sales and profitability through key metrics: KPI
Adopt tools & processes to improve employee efficiency & increase productivity
Understand and support budgetary requirements to increase the store profitability
Manage & maintain a safe working environment for customers and employees
Maintain compliance of all company policy & procedures including health and safety and employment legislation
Partner with the (Assistant) General Manager and implement action plans to minimize shrink and improve store compliance
Responsible for the supervision and development of the team
Experience, Skills & Knowledge
What characteristics and skills do you need to be a Ralph Lauren Department Manager?
Previous managerial experience with a fast-paced high-volume luxury retail environment.
Work autonomously and give proactive guidance to team in a fast paced and dynamic environment
Excellent sales skills (actively engage with customers to promote sales and offer best in class shopping experience)
Able to prioritize workload, meet tight deadlines and specified standards
Excellent organizational, planning and time management skills
Excellent communication skills and the ability to engage, motivate and influence direct team and others
Computer skills: MS Office
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