General Manager (Fulltime) – Roermond – HUGO BOSS – Roermond


Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!


At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than employees worldwide and shape your future at HUGO BOSS!


As a General Manager you are responsible for effectively leading, coordinating and driving the performance of the Store. The role is to be a coach and mentor to the Store Manager(s). Key accountabilities include the management of staffing, sales, product and merchandise to ensure that Company targets and objectives are achieved, whilst maintaining a high level of customer service.


The General Manager role is as an ambassador for the HUGO BOSS brand; a key expectation of the role is relationship building with internal and external stakeholders, business networks and partners, the store teams, and customers. As a leader within the business there is a key OH&S contact within the business and as such is responsible for driving and maintaining a safe workplace environment for the store team.


What you can expect:

  • To build customer loyalty and generate repeat business through effective customer relationship management practices;
  • Recruitment of store management team (in consultation with HR);
  • Creating a team with expertise to deliver high standards and performance, inspiration to customers and positively impacting the KPI’s;
  • Accountability for sales performance of site;
  • Monitoring & reporting of site sales and KPIs on a daily basis;
  • Responsible for business reporting and business analysis of the store, including delivering KPI action plans , implementation and follow up;
  • Understanding of the external influences of the shop within region;
  • Responsible for ensuring company and business directive is followed up and/or actioned as appropriate;
  • Working with the Merchandise Team to determine appropriate product lines and volumes for stores within region.


Your profile:

  • Must have a sound understanding and experience retail management, ideally including field management experience;
  • Flexible, customer-focused, accurate, results-oriented and can work well under pressure;
  • People management experience and proven track record in meeting targets and KPIs;
  • Excellent written and verbal communication in Dutch and English;
  • Computer literate, with a good knowledge of MS Office;
  • Demonstrates an ability to lead, motivate, train and develop a team through active management;
  • Enthusiastic, confident and self- motivated, shows ambition to drive initiatives and change to achieve company targets.


Your benefits:

We would like to support you and give the opportunity to grow in an international environment. This, of course, with the support of your colleagues, your manager and extensive sales trainings (HUGO BOSS University). In addition, we offer:

  • A market-based salary;
  • Staff discount on our products;
  • Monthly commission bonus;
  • Working in a positive and passionate team;
  • Collective health insurance.


Agency and Third Party Recruiter Notice:

Agencies that submit a resume to HUGO BOSS Benelux Retail must have a current HB Agency Agreement executed by a member of the Human Resource department. In addition agencies may only submit candidates to positions for which they have been invited to do so by one of our HR Advisors. All unsolicited resumes sent to us will be considered property of HUGO BOSS Benelux HUGO BOSS will not be held liable to pay a placement fee.


Please note that ‘agency calls’ are not appreciated.


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